A pasted section isn’t showing in the Visual Builder

If a section you copied does not appear when you import it, work through these checks.

  1. Confirm the DiviVault plugin is active and connected to your account on this site.
  2. Confirm your membership is active, since copying premium pieces needs an active plan.
  3. Refresh the Visual Builder, then open your DiviVault library again.
  4. Try a different modern browser to rule out a browser extension or cache issue.
  5. Make sure Divi 5 is active and up to date.

If it still does not appear, note the section and the site, and reach out through support so it can be checked.