How many sites can I use a pack on?
Unlimited. One purchase covers every site you build, including client sites.
Where do I download my pack?
In your Elegant Themes account under Downloads, next to your other marketplace purchases.
How do updates work?
Updates are free for life. When a pack is updated, the new version appears in your Elegant Themes downloads.
Do packs need the DiviVault plugin or a DiviVault account?
No. Marketplace packs are standalone JSON imports. The DiviVault plugin and membership are a separate product for copy-paste workflows on this site.
What about refunds?
Marketplace purchases are covered by the Elegant Themes 30 day money back guarantee, handled through Elegant Themes.
Where do I get support?
On the product page in the Divi Marketplace, use Contact The Author for pre-sale questions or open a support ticket if you already purchased. Include your page URL and what you expected to see.